Notifications and alerts

Use the notification bell, clear notifications, and choose which kinds of notifications and push alerts you get.

The notification bell

The bell in the web portal shows how many notifications you haven't read. Choose it to open Notifications. Unread notifications are marked Unread. Choose View Details to open the related request, payment or property, or choose Mark as read.

Clear All

Choose Clear All to remove every notification. You'll be asked to confirm, and clearing can't be undone.

Choose what you receive

On the web, open Settings, then Notifications. On the mobile app, open Settings from the menu, then Notification settings. Turn each category on or off: Maintenance covers maintenance request updates. Payments & Rent covers invoices, rent payments and bank account alerts. Leases covers lease signing, renewal and status changes. Account & Property covers subscription and property membership changes. All categories are on until you turn them off.

What turning a category off does

Turning a category off stops both the in-app notification and the push alert for that kind of update. A few notifications don't belong to a category, and those are always sent. These switches don't affect emails.

Push notifications

The mobile app can send push notifications to your phone. Tapping one opens the related lease, payment or maintenance request, and switches to the right account first if you have more than one. To stop all push notifications from KeyRing, turn them off in your phone's settings.

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