Tenants
Open Tenants to find a tenant and view their details. Owners and authorized staff can add or edit tenant information. A tenant record, invitation, and lease are different things; adding a record does not by itself complete an invitation or lease.
Prospects and leads
Use Lead Management to review prospective tenants. Check invitation status before sending another invitation. Confirm the email address and property details before proceeding.
Access
People only see the accounts and properties they are allowed to access. If a tenant cannot find their property or lease, check their invitation and account membership with the owner.